Cancellation Policy

Please note the Cancellation Policy for Club Donatello below.

​If you have further questions, contact us and a member of our staff will be happy to assist you. 
Call us at +415.885.8809 or Email us at reservations@clubdonatello.org

  • All cancellations and/or modifications for room bookings must be received by the Club at least 72 hours prior to your reservation date. Failure to comply with this rule will mean no refund. The same policy applies to no-shows. To cancel, please contact Reservations.
  • For Owners using Owner time, the 72-hour cancellation policy applies. Any night that is within the cancellation policy will be subtracted from your balance of available nights.
  • For Owners using Bonus time, a charge will be made to your credit card for any night that is within the 72-hour cancellation policy at the Bonus rate.
  • For Non-Owner Guests, a charge will be made to your credit card for any night cancelled within the 72-hour cancellation policy at the rate confirmed on the reservation. For Advance Purchase/Non-Refundable reservations, the Guest will be charged the total room price if they cancel at any time.