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April 12, 2006
I. President
Don R. Thomas called the meeting to order at
8:30 a.m. Board members present were Lexis
Allen, LeRoy Gilsdorf, Ernie Mongeon, Don R.
Thomas and Les Yeffa. Daryl Clark and Bob
Egan were excused. Also present were CFO
Larry Stephens, Board Advisor Al Silver,
committee chairs Cleland Noret, Wayne
Jervis, Herm Harrow, Bob Hunter and
Communiqué Editor Don Langley. Other Owners
present were Nadya Andrews, Ann and J. Craig
Carlos, Hannah Goody, Noreen Harrow, Elmo
Lorenzi, Jenny Lyness, Howard Seto, Marcia
Silver and Charmaine Thomas. Management Team
members present were Mandy Vergara and Marie
Vergara.
II. Following roll call, we held the
Pledge of Allegiance.
III. The agenda was approved with minor
changes as to who would be giving committee
reports.
IV. The minutes of the Board of Directors
and Executive Session of February 8, 2006,
had previously been approved electronically.
The Board confirmed the previous approval
and the issuance of the Minutes in
compliance with our CC&R's and Bylaws.
V. OWNERS FORUM
1. Wayne Jervis said that he liked the
new sofa bed. It looked very good.
2. Cleland Noret said the sink in Room
1206 doesn’t drain quickly enough.
Mandy will check it out.
3. Nadya Andrews commented that she likes
the style of the new curved shower rods. Don
Thomas commented that it also gives more
light into the shower area for safety and at
a lower cost than renovations of the shower
area lighting.
4. Noreen Harrow said the bath tub faucet
in Room 1212 doesn’t shut off all the way,
and is difficult to turn.
5. Larry Stephens said in Room 1203 it
needs to be vacuumed under the armoire.
6. Ann Carlos commented that she missed
the quarterly Communiqué and would like to
see it brought back. There was some
discussion regarding this request and the
fact that updated CDOA information/events
are actually posted on our website each
month, and that this is more frequent
communications with our Owners than a
quarterly mailed paper.
7. The TV in Room 1202 was not working
properly. Don Thomas discussed this and said
that we would be getting upgraded/larger
TVs, though this is being coordinated
jointly with the Hotel Donatello in an
effort to obtain a better price on our units
by combining our purchasing power on that
transaction.
VI. BOARD COMMITTEE REPORTS
1.*MARKETING: Chairman Wayne Jervis said
that we are under projected occupancy
level to be on budget Of all the current
marketing programs, Friends and Family was
still the most effective for generating
additional revenue. Wayne reported that we
have become part of the Visa Preferred Card
Guarantee best available rate program but
that it was still too new to rate. We do
have a number of rooms rented under the
program now. The "Shop Till You Drop"
program is
also too new to rate.
Some people have complained that they did
not want to use their credit card online to
reserve a room as we did not have a secure
site. The CDOA is now signed up with
GeoTrust to encrypt the credit cards making
it a secure site.
Since that has happened, there has been a
big jump in the use of credit cards for on
line reservations.
Wayne said that we need to market the
website and to educate our Owners to use it
more. Wayne also discussed the use of
several companies to cost-effectively market
our Club Rooms. "Myresortnetwork. Com acts
as a broker or renter, Leisurelink.com is
another one and myresort time.com. J. Craig
Carlos is
going to check out the latter one.
Wayne said that we should be able to send
out e-mail to Owners and others but without
all the names showing or having it look like
spam. He is working on that.
Lastly, he discussed the possibility of
box lunches that Owners could take with them
on day trips. Max’s Restaurant could supply
them to us for $14.00 or possibly we could
have Team Members do it for $4.00. This is
something that is being investigated further
and a proposal then presented to the FMC and
BOD for final action.
2.*FINANCIAL MANAGEMENT: Chairman Cleland
Noret reported that the FMC recommended that
a $1,000 threshold for capitalization of
items be set. This would be per invoice.
LeRoy Gilsdorf moved the Board accept the
recommendation.
Motion seconded by Ernie Mongeon and
passed unanimously. Cleland also submitted a
list of items, both hard goods and labor to
be reimbursed to the Operating Account from
the Reserves Account. There was $29,529.20
in hard goods and
$2,235.58 in labor. Cleland explained
that under the new laws we must do this
quarterly. Les Yeffa moved this be done by
decreasing the receivable due to the Reserve
Fund. No actual cash will be exchanged.
Motion seconded by Lexis
Allen. Motion passed with LeRoy Gilsdorf
voting no. Cleland then discussed the
external CPA Financial Review Report.
Lexis Allen moved that we go back to
the CPA firm to address several items,
including correcting the reference to an
overdraft on page 2 and the Room Revenues
and Other Income on Page 3. Motion passed
with LeRoy Gilsdorf voting no. Upon further
discussion and clarification of the issues
involved, LeRoy Gilsdorf then moved that the
report show a list of what is included in
the Other Income on Page 3 as a footnote.
Motion seconded by Lexis Allen and passed
unanimously. Ernie Mongeon then moved that
we implement the journal entries as had been
discussed. Motion seconded by Lexis Allen
and passed. Les Yeffa moved that we accept
the independent ARA Reserve Analysis Report.
Motion seconded by Ernie Mongeon and passed
unanimously.
LeRoy Gilsdorf moved that the Cash Flow
Budget be made a standing report.
Motion seconded by Lexis Allen and passed
unanimously. LeRoy Gilsdorf moved that we
immediately implement the program to ladder
investment funds at the best rates in
$100,000 Certificates of Deposits. Committee
will go to Bank of San Francisco to see if
they can match the rates from Patelco. Then
we keep the CDs there. Motion was seconded
by Lexis Allen and passed unanimously.
President Don Thomas thanked Cleland and
the committee for all of the detailed work
they had done.
3. * SOCIAL EVENTS AND EDUCATIONAL: Jenny
Lyness gave the report as Chair, Suella
Martin was excused. She said that the
"Opening Day on The Bay" event had been
canceled due to lack of reservations. She
suggested that we put the list of CDOA
events in frames in each Club Room. There
will be an Exchange
Seminar on April 30th. Jenny said that
the committee is still checking with the
Westin St. Francis for the Christmas
Holiday party rather than having it at the
Marines Memorial. The committee is also
looking at new and different things for
educational and social events. She said they
are trying to put together an Owner’s 20th
anniversary party on August 26th. Jenny also
reported that items that had been donated
for the SF Senior Center were stolen from
Quincy's office. The committee feels that
one reason our turn out for some CDOA events
has been small is the lack of advance
promotion and communication. They feel the
Communiqué should be issued quarterly. It
was commented that the events are already on
the website for anyone to check.
4. * NOMINATING COMMITTEE: Chairman Bob
Hunter reported that Owner, Hal Alpert had
been approved and was now on the CBR
committee. He said there were four
applications for candidates for the two
Board positions. They were J. Craig
Carlos, Ernie Mongeon, Larry Stephens and
Don R. Thomas. Les Yeffa moved
that these four be approved by the Board
to be on the ballot. Motion seconded by
Lexis Allen and passed with Ernie Mongeon
and Don Thomas abstaining. Bob then
discussed the change in the Proxy Ballot
this year. It will be a two-sided ballot in
order to avoid some of the confusion in past
years. It will also have a Proxy section for
"Other Business" of the Board. Lexis Allen
moved this be accepted. Motion seconded by
LeRoy Gilsdorf and passed unanimously. Les
Yeffa moved that Owners, Jane DeKelaita,
Marlene and Bob Hunter be named as
Inspectors for the election. Motion seconded
by Lexis Allen and passed unanimously.
5. *CC&Rs/BYLAWS/RULES: Bob Hunter said
there needed to be changes in three areas.
We need to update and expand the Rules and
Regulations section. This will be done and
then presented to our Owners for their input
and comments before being finalized by the
Board after a 30-day period. Lexis Allen
moved this be done. Motion seconded by Les
Yeffa and passed unanimously. CDOA Legal
Counsel, Mike Milnes had advised the
committee that we needed to reorganize the
Bylaws to meet the new CA requirements for
next year This would include the new
election/voting process. Bob Hunter and
Lexis Allen will review the Bylaws and then
present them to the Board at the regular
quarterly meeting in July.
VII. CLUB MANAGEMENT TEAM PRESENTATION
A. A complete quarterly report had been
given to the Board prior to the Board
meeting. Mandy Vergara reported that all 45
Club rooms now have new mattresses and that
DVD players had been installed in all the
Club entertainment units. The curved shower
rods are now installed in 10 of our Club
rooms, and all Club rooms will have them
before the Annual Owners Meeting. Thirteen
rooms have new sleeper sofas and in another
week all rooms will have the new green
carpet and plush pad installed.
B. Marie Vergara said that she is very
pleased with our new Team Member in
Accounting, Bill McClune. He is approaching
the end of the 90-day probation period and
has shown that he can do more than just the
accounting. She said that we have some old
equipment that they would be selling off and
we should receive about $800 income for the
Club. Marie said that two PIU's have been
deeded back to the Club by Owners in lieu of
foreclosure. One has already been sold and
the CDOA should net about $5,000 from the
sale. The dues collections are slightly
behind from last year at the same time.
There was some discussion regarding the next
stage of Small Claims Court actions.
VIII. *CHIEF TECHNOLOGY OFFICER REPORT
Wayne Jervis reported that for cost and
work/report production efficiencies we need
to move more to electronics. We had 45
e-mail reservations in February and after
going to a secure site for credit cards,
over 300 e-mail reservations were made in
March. He said we need a procedure for
sending proactive e-mail to our Owners that
would not be taken as spam, thereby allowing
us to do more e-mail communications about
educational/social events and other Club
matters. It was suggested that there be a
recording on the telephone telling Owners
that they may now make secure reservations
online. Peter Nasatir, the Head Concierge up
in Club 1500 talked to LodgeNet to try and
put activities and other items on the TV
welcome page when Owners/Guests check into
their rooms, but it can’t be done. Marcia
Silver said that the online reservation
comment regarding 24-hour turnaround for
confirmations should stipulate that it is
actually on a Monday through Friday
schedule.
IX. HOTEL MANAGEMENT PRESENTATION
Trond Aakre said they are putting
packaged towelettes into the spa area of
Club 1500. There is some brand new equipment
there- a new exercise station, new
stairstepper and new treadmill. He said he
is working on upgrading the TV cable
stations and that the Hotel is looking to
put plasma or LCD televisions in every room
by next year. This is part of the package
that the CDOA is working together with the
Hotel on for obtaining a better quality TV
unit at a lower cost than if we each
purchased them on our own.
X. PPCA
Don Thomas said there would be a
quarterly Board of Directors meeting this
afternoon. There are continual efforts on
his part to get the PPCA to show the full
amount of the assets of the PPCA on the
financial report. The PPCA may be doing a
deep cleaning on the exterior of the
building depending on cost and warranties.
There was an increase on the insurance
premium last year and it was challenged. The
challenge was recognized and there will be
$30,000 coming back as a credit to the PPCA
for the year ending 2005.
XI. OLD BUSINESS
A. It was reported that Mandy Vergara and
the Team are still reconciling the
2002-2004 reports of occupancy with the
Hotel Management Contract report.
This should be finished by the end of the
month. The 2005 reconciliation showed that
we overpaid $24,115.63. This will be given
back to the CDOA by either a credit or a
check. The policy and procedure for the
daily reconciliation process for the future
should be done by the end of the month.
B. Updated Owner Resales Services Plan.
J. Craig Carlos said that resales volume has
doubled over the last year. There is not as
much product on the market. He is developing
some new ideas and the Friday Weekly Welcome
Event from
4 PM - 5 PM has been very successful in
bringing people into the Club Donatello.
XII. NEW BUSINESS
A. There was discussion of reinstituting
the Exchange Service and Fees for our
Owners. Many of them use our Reservations
Team to assist them in getting an exchange.
The Team will track how many requests are
made and the time involved over the next
three months. It was suggested we start with
a flat fee. If a particular exchange takes
more time, then we should charge more. There
was some discussion as to what the fee
should be. Les Yeffa moved that we start out
with a $40 fee and at the end of 90 days
review the program. Motion seconded by Ernie
Mongeon. This CDOA fee would be in addition
to the exchange fee that an Owner pays to
RCI, SFX or II when an exchange is
confirmed. Motion passed unanimously.
XII. EXECUTIVE SESSION
The Board moved into Executive Session at
11:35 p.m. HRM matters, Legal Matters and
Confidential Owner Disciplinary Matters were
discussed.
No further business appearing, it was
moved, seconded and passed that he meeting
be adjourned. Meeting adjourned at 12:30.
Respectfully submitted,
.
Leslie A. Yeffa, Secretary
.
Don R. Thomas, President & CEO
* Complete reports are on file in the
Administration Office.
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